Returns & Guarantee:
Returns: You can return your order up to 10 days after receipt. You can choose to exchange the item or get a refund. We will process the refund within 5 working days. We do not reimburse the shipping costs. Keep your proof of shipping until we have received your return. PLEASE NOTE: When returning sale and outlet items, you will not receive a refund. You can exchange this for another item or you will receive a voucher. The FINAL SALE CANNOT be returned. Deals are also included in the sale!! Conditions that your return must meet: - The garments must be returned within 10 days after shipment. - The garments are unworn and have original labels and/or packaging. - The garments have not been washed, not damaged, have no perfume and/or smoke smell and contain no make-up stains. - Make sure to mention your name and order number when returning. Unfortunately, the garments that do not meet the above conditions cannot be returned. In that case no refund will be made. If the garment has been worn and/or contains makeup stains, we will return it to the customer. We check all our garments before we send them. Return address: JC Dresses Inlaag dike 148 1689 WC Zwaag Please note, this is not a visiting address. exchange: If you want to exchange the item of clothing for a different color, model or size, please check the conditions and let us know via: info@jcdresses.nl. The return costs are for your own account. We will send the exchanged package to you once free of charge. Guarantee: We have a warranty period of 28 days after receipt of the garment. We do not guarantee: - (strass) stones, sequins and discoloration of metal details. - Exceptional wear. - Liquid, water or fall wear. - Damage due to negligence. - Failure to observe the washing instructions.